Terms & Conditions

DEFINITION OF TERMS
UK Surveyors Ltd, acting on behalf of our client operates the main business from:

Studio 4 The Thorn Tree
Elmhurst Business Park
Elmhurst
Lichfield
Staffordshire WS13 8EX

The Client, when instructing UK Surveyors, enters in a contract with the company, in line with the agreed terms and conditions.

DESCRIPTION OF SERVICES PROVIDED
Overview of services provided by UK Surveyors Ltd:

3D Virtual Tours – This is by using a Matterport 3D Camera to capture images, this services also include, floor plans, Dollhouse and Points of Interest. This also highlights the companies name and completed works by UK Surveyors Ltd.

Hosted 3D Tours – All 3D Tours are hosted on the ‘Matterport Platform’ which is a cloud base platform, however the management of the hosting is the responsibility of UK Surveyors Ltd.

FEES AND CANCELLATIONS
DEPOSIT FEES
Upon instructing UK Surveyors Ltd, you are entering a formal agreement with UK Surveyors Ltd and a deposit of 50% of the quoted fees is payable. This fee covers research, planning and preparation of the project. The remaining balance will then be payable once the draft 3D Tour has been completed and ready for sign off by the client.

TRAVEL EXPENSES
Where there is a requirement for overnight accommodation, hotel charges would be added to the invoice payment.

PREPARATION OF THE SITE
It is the client’s responsibility to ensure that the area to be digitally scanned is fully prepared prior to the site visit, should the area not be fully suitable, any addition dressing of a area carried out by UK Surveyors Ltd, this would be charged at £50.00 plus VAT per hour.

HEALTH & SAFETY
It is the client’s responsibility to ensure the area to be digitally scanned is suitable for all works to be undertaken, UK Surveyors Ltd has the right to stop works immediately should there be any issues relating to Health and Safety.

SUPPLY OF INFORMATION
It is the client’s responsibility to supply all relevant information in the form of written text, photographs, audio and video required by UK Surveyors Ltd to enable achievement of completion of project.

All relevant information will be required no later than 10x days from the site visit.

Should the supply of this information be delayed, this will result in an extension of time of the agreed deadline by one additional day for each day late.

If any relevant information is delayed for more than 20x Days, the project deadline will be voided, and the deadline would then have to be rescheduled in accordingly.

COPYRIGHTS
UK Surveyors Ltd own all the rights of all 3D Tours produced, this includes:

• 3D Tours
• Images
• Dollhouse Views
• Points of Interest
• Digital Floor Plans

OWNERSHIP
UK Surveyors Ltd and its licensors own all right, title and interest (including all associated intellectual property rights) in and to: (a) all 3D Services and any technology embodied therein; and (b) any and all look and feel, improvements, updates, modifications, translations, copies, compilations and derivative works related to any of the foregoing. All rights in the foregoing not expressly granted to Customer are reserved by UK Surveyors Ltd and UK Surveyors Ltd licensors, and Customer shall make no use of the foregoing except as expressly provided herein. Customer acknowledges that, UK Surveyors Ltd will have the right to use and distribute any 3D services at UK Surveyors Ltd’s sole discretion including the use of them for UK Surveyors Ltd’s promotion, marketing and advertising.

UK SURVEYORS LTD LICENSE TO CLIENT
UK Surveyors Ltd hereby grants Client a non-exclusive, non-transferable, non-sublicensable license to: (a) use and distribute URLs and embed codes linking to the Matterport Space(s) (including any associated showreel and VR Experience) hosted on the Matterport Platform; and (b) to use and distribute any 2D images taken from the Matterport Space and any 2D Floor Plans (if ordered).

RESTRICTIONS
Upon any expiration or termination of this Agreement, Client shall immediately cease all use of the 3D Tours and delete all copies of the 3D Tours (an content or data derived from the 3D Tours) in Client’s possession or under Client’s control. Client shall not: (i) disable or modify any hyperlinks contained in any 3D Tours; (ii) alter, remove or destroy any attribution, proprietary markings (e.g., copyright and trademark markings) or confidential legends placed upon or contained within the 3D Tours; (iii) decompile, disassemble, decrypt, extract, reverse engineer or otherwise attempt to derive the source code of any software underlying the 3D Tours; (iv) distribute, in conjunction with any 3D Tours, any content that contains or promotes fraudulent, deceptive or illegal activities, pornography, excessive violence, “hate speech”, malicious code or deceptive advertising; (v) access or use any API provided by Matterport without the prior written authorisation of Matterport, or otherwise access Matterport Spaces (and any portion thereof) through any means other than available end-user functionality; or (vi) modify or create any derivative work based on the 3D Tours (or any component thereof).

TAKEDOWN SERVICE
The Client can request at any time that UK Surveyors Ltd designate any Matterport Space and other hosted 3D Services as public or private. Any Matterport Space or other hosted 3D Tours designated as private will be un-accessible and un-viewable by the public. UK Surveyors Ltd will promptly comply with such request.

AFFILIATIONS
Customer acknowledges that:

(a) UK Surveyors Ltd is an independent provider of the capture services and is not a contractor, employee or agent of Matterport; and
(b) UK Surveyors Ltd is making the 3D Services available to Client under a license between Matterport and UK Surveyors Ltd.

WARRANTY; DISCLAIMER
UK Surveyors Ltd represents that it shall perform its obligations under this agreement in a timely and workmanlike manner, consistent with generally acceptable industry standards. In the event of any breach of the foregoing warranty, as Client’s sole and exclusive remedy, UK Surveyors Ltd shall use commercially reasonable efforts to re-perform its obligations promptly in a manner that cures such breach.

EXCEPT FOR THE FOREGOING WARRANTY, THE 3D SERVICES AND CAPTURE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. UK SURVEYORS LTD DISCLAIMS, ON BEHALF OF ITSELF AND ITS AFFILIATES AND LICENSORS, ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE 3D TOURS AND CAPTURE SERVICES. UK SURVEYORS LTD DO NOT REPRESENT OR WARRANT THAT 3D TOURS OR CAPTURE SERVICES WILL MEET CUSTOMER’S NEEDS OR REQUIREMENTS, THAT THE 3D SERVICES AND CAPTURE SERVICES WILL BE ACCURATE OR RELIABLE, THAT USE OF THE 3D TOURS WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, OR THAT ANY DEFECTS IN THE 3D SERVICES WILL BE CORRECTED. IN ADDITION, UK SURVEYORS LTD MAKES NO REPRESENTATION, WARRANTY OR GUARANTEE REGARDING: (A) THE APPROPRIATENESS OF THE 3D SERVICES FOR USE IN FOREIGN JURISDICTIONS; OR (B) THE TIMING OF 3D SERVICES PROVIDED TO CLIENT.

UK SURVEYORS LTD RESERVE THE RIGHT TO CEASE A BUSINESS PARTNERSHIP
UK Surveyor Ltd have the right to withdraw from a specific project, should the client:

• Failure to give accurate property/site details as set out above prior to site visit
• Falsifying information
• UK Surveyors Ltd staff receiving abusive or threatening behaviour

PREMISES LICENSING PLANS

Upon instruction, UK Surveyors Ltd will act as your consultant throughout the planning and/or building regulations process liaising with the Local Authority and other relevant parties.

UK Surveyors Ltd project works include:
• Site visit to carry out measured survey or digital survey of property/site
• Drafting of site survey notes onto AUTOCAD
• Processing of digitally survey data
• Production of premises licensing plans

SITE MEETING & SITE SURVEY
The attending Surveyor/Surveyors will discuss the project with the client answering any questions regarding the proposals and discussing any associated works.

The Surveyor/Surveyors will then carryout a measured survey or digital survey of property/site recording all areas.

CONVERSION OF SITE SURVEY
Site survey notes/digital data will be processed into AutoCAD to produce existing and proposed drawings.

Draft proposals are to be forwarded to client upon completion at agreed date to be signed off/approved prior to submission.

PLEASE NOTE
Following the initial requirements agreed by the client, UK Surveyors Ltd will amend the draft proposed drawings up to 2x times free of charge.

If further amendments are required, there will be an
additional fee of £75 per hour plus VAT

TIME FRAMES
All UK Surveyors Ltd design and drawing works are aimed to be prepared within 7x working days following the site visit.

FEES & EXPENSES
Upon instructing UK Surveyors Ltd, you are entering a formal agreement with UK Surveyors Ltd and a deposit of 50% of the quoted fees is payable. This fee covers research, planning and preparation of the project. The remaining balance will then be payable once the draft proposals have been completed and ready for sign off by the client.

HEALTH & SAFETY
It is the client’s responsibility to ensure the area to be surveyed is suitable for all works to be undertaken, UK Surveyors Ltd has the right to stop works immediately should there be any issues relating to Health and Safety.

PLEASE NOTE
It is the responsibility of the client to ensure that the working areas for our Surveyor/Surveyors has adequate lighting and ventilation.

The attending Surveyor/Surveyors will not lift, move or climb over any obstructions, failure to grant our surveyors full access will result in these areas being absent from the final plans.

It is the responsibility of the client to highlight all areas (storage areas, WC’S etc) that are in association with the property, failure to do so will result in these areas being absent from the final plans.

SUPPLY OF INFORMATION
It is the client’s responsibility to supply all relevant information in the form of extraction & signage details or other specialist information required by UK Surveyors Ltd to enable achievement of completion of project.

DELAYS
UK Surveyor Ltd will endeavour to meet any agreed programme of work for the project however, UK Surveyor Ltd cannot accept any responsibility for costs incurred as a result of delays beyond its control.

UK SURVEYORS LTD DESERVE THE RIGHT TO CEASE A BUSINESS PARTNERSHIP
UK Surveyor Ltd have the right to withdraw from a specific project, should the client:
• Failure to give accurate property/site details as set out above prior to site visit
• Falsifying information
• UK Surveyors Ltd staff receiving abusive or threatening behaviour

AUTOCAD FILES
All AutoCAD files are solely owned and the property of UK Surveyors Ltd.

UK Surveyors Ltd never issue AutoCAD files.

WARRANTY; DISCLAIMER
UK Surveyors Ltd represents that it shall perform its obligations under this agreement in a timely and workmanlike manner, consistent with generally acceptable industry standards. In the event of any breach of the foregoing warranty, as Client’s sole and exclusive remedy, UK Surveyors Ltd shall use commercially reasonable efforts to re-perform its obligations promptly in a manner that cures such breach.

PLANNING & BUILDING REGULATIONS

Upon instruction, UK Surveyors Ltd will act as your consultant throughout the planning and/or building regulations process liaising with the Local Authority and other relevant parties.

UK Surveyors Ltd project works include:
• Site visit to carry out measured survey or digital survey of property/site
• Drafting of site survey notes onto AUTOCAD
• Processing of digitally survey data
• Production of existing elevations and floor plans (as required)
• Production of proposed elevations and floor plans (as required)
• Production of Existing and proposed site plans (as required)
• Production of building section (as required)
• Production of roof plan (as required)
• Production of Site location plan
• Completion of planning application forms
• Design & access statement
• CIL forms

As our client you will be updated weekly on the progress of your application.

SITE MEETING & SITE SURVEY
The attending Surveyor/Surveyors will discuss the project with the client answering any questions regarding the proposals and discussing any associated works.

The Surveyor/Surveyors will then carryout a measured survey or digital survey of property/site recording all areas relative to the planning application.

CONVERSION OF SITE SURVEY
Site survey notes/digital data will be processed into AutoCAD to produce existing and proposed drawings.

Draft proposals are to be forwarded to client upon completion at agreed date to be signed off/approved prior to submission.

PLEASE NOTE
Following the initial requirements agreed by the client, UK Surveyors Ltd will amend the draft proposed drawings up to 2x times free of charge.

If further amendments are required, there will be an additional fee of £75 per hour plus VAT

TIME FRAMES
All UK Surveyors Ltd draft design and draft drawing works are aimed to be prepared within 10x working days following the site visit.

SUBMISSION OF APPLICATIONS
Submission of applications will be carried out electronically (where applicable) within 5x working days of the design and drawing works being signed off/approved.

LOCAL AUTHORITY FEES
All Local Authority fees are to be paid by the client at the rate set by the Local Authority.

SUB-CONTRACTORS FEES (Structural Engineer, Noise Specialist etc)
All fees for specialists/sub-contractors are paid directly by the client.

FEES & EXPENSES
Upon instructing UK Surveyors Ltd, you are entering a formal agreement with UK Surveyors Ltd and a deposit of 50% of the quoted fees is payable. This fee covers research, planning and preparation of the project. The remaining balance will then be payable once the draft proposals have been completed and ready for sign off by the client.

HEALTH & SAFETY
It is the client’s responsibility to ensure the area to be surveyed is suitable for all works to be undertaken, UK Surveyors Ltd has the right to stop works immediately should there be any issues relating to Health and Safety.

PLEASE NOTE
It is the responsibility of the client to ensure that the working areas for our Surveyor/Surveyors has adequate lighting and ventilation.

The attending Surveyor/Surveyors will not lift, move or climb over any obstructions, failure to grant our surveyors full access will result in these areas being absent from the final plans.

It is the responsibility of the client to highlight all areas (storage areas, WC’S etc) that are in association with the property, failure to do so will result in these areas being absent from the final plans.

SUPPLY OF INFORMATION
It is the client’s responsibility to supply all relevant information in the form of extraction & signage details or other specialist information required by UK Surveyors Ltd to enable achievement of completion of project.

DELAYS
UK Surveyor Ltd will endeavour to meet any agreed programme of work for the project however, UK Surveyor Ltd cannot accept any responsibility for costs incurred as a result of delays beyond its control.

UK SURVEYORS LTD RESERVE THE RIGHT TO CEASE A BUSINESS PARTNERSHIP
UK Surveyor Ltd have the right to withdraw from a specific project, should the client:

• Failure to give accurate property/site details as set out above prior to site visit
• Falsifying information
• Client undertakes refurbishment works without planning approval
• Client undertakes construction works without planning approval
• UK Surveyors Ltd staff receiving abusive or threatening behaviour

AUTOCAD FILES
All AutoCAD files are solely owned and the property of UK Surveyors Ltd.

UK Surveyors Ltd never issue AutoCAD files.

WARRANTY; DISCLAIMER
UK Surveyors Ltd represents that it shall perform its obligations under this agreement in a timely and workmanlike manner, consistent with generally acceptable industry standards. In the event of any breach of the foregoing warranty, as Client’s sole and exclusive remedy, UK Surveyors Ltd shall use commercially reasonable efforts to re-perform its obligations promptly in a manner that cures such breach.

BUILDING SURVEYORS

Upon instruction, UK Surveyors Ltd will act as your consultant throughout the process.

UK Surveyors Ltd project works include:
• Full Building Inspection or
• Digital Building Survey
• Compiling of Building Survey

SITE MEETING & SITE SURVEY
The attending Surveyor/Surveyors will discuss the process of the survey and any associated works.

The Surveyor/Surveyors will then carryout a Visual Building Survey or Digital Building Survey of property/site recording all areas and associated building defects.

CONVERSION OF SITE SURVEY NOTES & DATA
Site survey notes and digital data will be processed, and the report will be written.

Completed Building Survey is supplied to the client.

TIME FRAMES
All UK Surveyors Ltd Building Survey are aimed to be prepared within 10x working days following the site visit.

FEES & EXPENSES
Upon instructing UK Surveyors Ltd, you are entering a formal agreement with UK Surveyors Ltd and a deposit of 50% of the quoted fees is payable. This fee covers research, planning and preparation of the project. The remaining balance will then be payable once the draft proposals have been completed and ready for sign off by the client.

HEALTH & SAFETY
It is the client’s responsibility to ensure the area to be surveyed is suitable for all works to be undertaken, UK Surveyors Ltd has the right to stop works immediately should there be any issues relating to Health and Safety.

PLEASE NOTE
It is the responsibility of the client to ensure that the working areas for our Surveyor/Surveyors has adequate lighting and ventilation.

The attending Surveyor/Surveyors will not lift, move or climb over any obstructions, failure to grant our surveyors full access will result in these areas being absent from the final Building Survey.

It is the responsibility of the client to highlight all areas (storage areas, WC’S etc) that are in association with the property, failure to do so will result in these areas being absent from the final Building Survey.

DELAYS
UK Surveyor Ltd will endeavour to meet any agreed programme of work for the project however, UK Surveyor Ltd cannot accept any responsibility for costs incurred as a result of delays beyond its control.

UK SURVEYORS LTD RESERVE THE RIGHT TO CEASE A BUSINESS PARTNERSHIP
UK Surveyor Ltd have the right to withdraw from a specific project, should the client:

• Failure to give accurate property/site details as set out above prior to site visit
• Falsifying information
• UK Surveyors Ltd staff receiving abusive or threatening behaviour

WARRANTY; DISCLAIMER
UK Surveyors Ltd represents that it shall perform its obligations under this agreement in a timely and workmanlike manner, consistent with generally acceptable industry standards. In the event of any breach of the foregoing warranty, as Client’s sole and exclusive remedy, UK Surveyors Ltd shall use commercially reasonable efforts to re-perform its obligations promptly in a manner that cures such breach.